Wondering how my commission process works, and what happens when you've booked your slot?

This page specifically covers the process of ordering a custom crochet hood but it's a similar process for all of my commissions.

Already booked your slot? Amazing! You can skip ahead to the "What Happens Next" section.

I open my commission slots once a month, on the 28th. These slots indicate the amount of work that I'm able to fit in during that time so if there are no slots available I will not be able to "squeeze you in". 

You can check the number of slots remaining this month on my commissions page. If it says "sold out" they really are sold out. 

Slots are reserved on a first come, first served basis and reopen on the 28th of every month. Please check back then for the best chance of success.

I also offer a selection of member-only commission slots for members of my Fluffy Cloud Club, these are exclusive to members and they're also topped back up on the 28th.

You can also join my newsletter (at the bottom of this page) to be notified when the slots open each month.

How does Ko-Fi Work?

I process all of my commissions through Ko-Fi where you can pay using Paypal or Stripe (credit/debit card).

Commissioners pay in full upfront to book their commission slot. You'll receive a confirmation e-mail from Ko‑Fi once your payment is processed, and another one from me to confirm your request. 

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Slots fill up quickly so it's helpful to be prepared with your request and signed up to the newsletter so that you can be notified when they go live. 

All bookings go through my commissions page on Ko-Fi.

When you make your request there will be a few things I need from you so it might be helpful to keep these saved in a place that you can copy and paste from when you're placing your order. 

What I Need From You

1: Your measurements for the neck piece: 
⇢ Measure in a straight line from your eye to your collarbone
⇢ Measure around your head at the level of your mouth

2: Specifications
⇢ What colour do you want?
I'll do my best to match the colours that you're looking for but I am limited to the yarn that is available with the correct specifications.
Please note that faux fur yarn is especially limited in colour range. If you have a specific faux fur yarn colour that you would like, please contact me before ordering to be sure that it is available.

3: Which animal ears? 
∘ None
∘ Cat Ears
∘ Bear Ears
∘ Fox Ears
∘ Wolf Ears
∘ Bunny Ears (Complex Design)
∘ Triceratops Frill & Horns (Complex Design)
∘ Surprise Me! - for people who want a fun little surprise
∘ Based on My Artwork - for people with a specific vision in mind (please contact me before hand to be sure it is possible)

If you want a different option, drop me a message before-hand (mail@rayncloud.art) and I'll let you know if it's possible. 

4: Additions
I have a collection of gold or silver coloured charms that can be added to the ears (like piercings) Let me know if you want to add any!
∘ Gold or Silver Stars
∘ Gold or Silver Moons
∘ Antique Brass Keys
∘ Gold Chain

Add-Ons Explained

COMPLEX DESIGN: If you are requesting a complex design or something that will use more yarn than my standard hood designs (eg. Triceratops or Bunny Ears), please select the "Complex Design" Add-On to cover the cost of additional time and materials. 
If you're not sure if this applies to you, drop me a message before ordering and I'll let you know.

MAKE IT WITH FAUX FUR YARN: Choose this add-on if you would like your hood made with Faux Fur Yarn. Please be aware that colour choices are much more limited in this type of yarn.

EXTRA HOOD COMMISSION: It's possible to request up to two custom hoods in the same commission slot by choosing the "Extra Hood Commission" Add-On. 
If you would like your extra hood to be a complex design or made with faux fur yarn, please choose the applicable "second hood" add-on.

Please read through my Terms & Conditions and complete payment to reserve your slot, and you're done!

A copy of my T&Cs can be found here.